Course outline:

The course raises awareness of chairing duties and responsibilities within the meeting arena.  The course covers: essential duties of a chairperson, agenda, styles of meetings, briefing a guest speaker and minute taker, leading effective meetings, persuasive communication, personal impact, questioning skills, getting participation from group members, dealing with disruptive influences, conducting a meeting in practice, and how to end the meeting.

Course objectives:

• Identify the roles and responsibilities of those people involved in the meeting
• Explain the ingredients of an effective meeting – leading, controlling
• Prepare an agenda that outlines a meeting structure
• Demonstrate the skills of chairing a meeting
• Make a constructive contribution at meetings as a participant
• Handle problem solving and decision making in a consensual way.